Location: Severn Valley regional office (Bristol)
Reports to: Sales Director
Hours: 37.5 hours per week, Monday to Friday
Wain Group is one of the UK’s largest private development companies. We’re made up of Wain Homes, the housebuilder, and Wain Estates, the strategic land company. Wain Homes builds approximately 1,200 homes a year from its three regional offices in Warrington, Bristol, and Exeter. It has ambitions to increase this to 1,600 homes over the next five years. Wain Estates operates nationally from Warrington. It is currently promoting 3,200 acres across the country.
Since 1972 when Bill Ainscough founded William Ainscough developments, to 2022 when we reached our 50th Anniversary as Wain Group, our people have always been the most important element of our business.
Our Values and Culture are at our heart and centre on our most valued assets – our people and our customers. We ensure our people know it by putting both their wellbeing and their careers first every day. Everyone counts in our culture, and we are always looking for new ways and new people to share it with.
As the Sales Progressor / Administrator, you will be confident and self-motivated, and a key member of the customer focused Sales team in our Severn Valley region.
Reporting to the Sales Director, the Sales Progressor / Administrator will support the sales team in achieving their targets and ensuring smooth operational processes. The ideal candidate will possess a minimum of 5 years sales progression experience, excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment. They will also play a key role in managing administrative tasks, coordinating sales activities, and enhancing overall efficiency within the sales department ensuring exchange forecasts are met or exceeded.
You will be expected to:
Daily/Weekly (where appropriate)
•Chase exchanges and completions across all live developments.
•Liaise with solicitors to ensure progression is moving forward.
•Work with sales consultants to keep purchasers updated.
•Log Exchanges and Completions in Coins.
•Distribute CMLs, issue approved notices and oversee completions.
•Organise and check paperwork for reservations using COINS.
•Organising and distributing build/sales sheets.
•Managing the consents process; informing customers of the process, seeking approval for plans,creating transaction sheets on Excel for Finance, issuing consent letters for customers.
•Updating NPA registration spreadsheet for all legal completions.
•Updating NHBC Spreadsheet using the NHBC portal, liaising with sites and NHBC to rectify anysurvey issues.
•Sending reservation letters and Part Exchange letters to customers.
• Dealing with any sales enquiries that come into Head Office.
• Provide general administrative support to the sales team.
• Take and distribute minutes of Build Sales Meetings.
Monthly
• Creating completion files and organising hampers for sites.
• Updating sales allocation list and distributing to all Head Office.
• Maintaining the sales storage room ensuring it has sufficient stock levels of point-of-sale site literature, PPE and other items as necessary for the on-site sales teams.
Adhoc (ongoing/when required)
• Ordering uniforms for the sales team when needed using the uniform portal.
• Prepare and distribute sales-related documentation and reports.
• General administrative and office duties using Microsoft Office as directed by the Sales Director.
• Providing additional support to the Sales Manager/s.
• General administrative and office duties using Microsoft Office as directed by the Sales Director.
Desirable skills and experience:
• Ability to prioritise tasks to meet changing business needs.
• Strong administration skills.
• Excellent communication skills.
• Detail orientated.
• Proficient in Microsoft Office.
• Strong organisational skills.
• Ability to work in a fast-paced environment.
• The ability to embrace and role model our company values – One Wain, Rise to the Challenge, Keep it Real, Everyone Counts, and Take Pride.
The benefit package for this role includes:
• Competitive Salary
• Annual Bonus Scheme
• 24 days holiday (increasing by 1 day after 2 years of continuous service up to a maximum of 28 days)
• Perks Employee Discount Scheme
• Pension scheme
• Employee Assistance Programme
• Annual Volunteering Day
If you would like to apply for this exciting opportunity to contribute to the growth and success of Wain Homes Severn Valley, please submit your CV and a covering letter outlining your relevant experience to careers@wainhomes.co.uk by the closing date of Friday 20th December 2024.
Wain Group is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Inclusion and Diversity are paramount to us here at Wain Group. All our applicants and colleagues are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process, please do not hesitate to contact us - we are always happy to help.